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Code of Ethics

We at Heart Enterprises Ltd commit to:

• Always conduct ourselves to the highest levels of ethics, integrity, accountability and responsibility.
• Treat all our clients, prospects, leads and colleagues with dignity and respect. 
• Ensure that the confidentiality of our clients, prospects and leads is maintained, as required by the Data Protection Act.  
• We will not divulge any contact or other information to any third parties, without the written consent of those involved.
• Maintain the professional standards and reputation of the training and coaching profession. 
• Comply with the agreements made with clients, potential clients, leads, trainers, mentors and colleagues.
• Make no claims or implications of results or outcomes that cannot be demonstrated or guaranteed.
• Obtain written permission from any client before releasing their names as referee.
• Ensure that all promotional materials, whether verbal or written, are decent, truthful, honest and in compliance with the requirements of the UK Advertising Standards Authority.